FAQ's

We’re here to make your shopping experience effortless. Browse our FAQs below or reach out anytime at hello@shopmjedit.com — we’re always happy to help!

We’re here to help! You can reach us anytime at support@shopmjedit.com. Our customer service is currently offered by email only, and we do our best to respond within 1 business day (Monday–Friday, 8am–4pm CST).

You can [click here] to purchase a gift card!
Gift cards are available in $10, $25, $50, and $100 amounts and are delivered via email. You can print or forward the code to the recipient, easy and instant!

Simply enter your eGift card code or store credit code in the discount/gift card box at checkout before completing your order. The balance will automatically be applied to your total.

At this time, we’re unable to apply gift cards manually or over the phone.

If you run into any issues, please email support@shopmjedit.com and our team will be happy to assist.

Once an order has been placed, it cannot be canceled, but if your order hasn’t yet reached our shipping team, we’ll do our best to accommodate changes.

Please email support@shopmjedit.com as soon as possible with your order number and details of the change request.

We love when our customers catch a good deal! However, we’re unable to refund the difference if an item goes on sale after your purchase.

You’re welcome to return the item for store credit (following our return policy) and repurchase it at the new price.

Once an order has been placed, we’re unable to retroactively apply discount codes or refund the difference.

If you’re having trouble getting a code to work in the future, please email support@shopmjedit.com before completing your purchase so we can help!